Waldo
Maybe try de-registering from DDIS, then initiate a new registration after deleting all the DDIS files off your computer.
During the new registration in the DDIS portal, delete/uncheck all the fleet (Airbus or Boeing) files you don't need (pdf/HTML), then go through the client installation process using the Groupwise access described earlier.
For what it's worth I was unable to access Iconnect plus on the Mac due to an inability to load the network client. This was with so called assistance from the CX IT solutions team!
Good luck
ps. I'm Boeing but it looked like all the Airbus files were in the system too