On engagement and leadership:
“If you said to me what are the two things that you think you are blessed with…, I have to say the brand… And the second thing is… the engagement of the staff. These guys are hungry for the changes that we are making, almost as much as I am, if not more. And any CEO that walks into a company and has got… great staff who are totally engaged and want to make the changes, you are there. The rest you should be able to manage.”