Me too. It was a pain in the bottom but I ended up following the instructions to the letter in slow time, changed the update time to 1 minute and left it for a while. Eventually when I came back it had started and as the update time's set to one minute, every time I connect to iconnect it downloads a bit more.
In the edocs folder it's given me some Airbus folders but there's nothing in them so it may be just that it needs to have the titles there for the docs you don't need.
It's a very user-unfriendly system to set up!