Whilst I was discussing the final breakup between Virgin and I with the Virgin lady she gave me the timetable of my June direct debit.
As I had closed the account manually on the 20th June the 'Computer' would not notice anything until the 20th July. It would then assess that my June payment was due for refund and then would process a cheque to be forwarded to me in settlement of the account; another 39 days. This meant that I would get a cheque around the end of August.
The same lady then suggested that I reclaim the money through the Direct Debit Liabilies Scheme ( or something like that) and so I trotted of to my bank and had a go.
The bank lady was very helpful and after half-an-hour of computer form filling it was set in motion.
Four hours later when I got home the cash was back in my bank.
This saga for me is now closed. I cannot get into Virgin Broadband and they cannot get into my bank account.
I will not ask the Mods to close the thread because, one day, somebody, may need some backup dealing with Virgin Broadband.