not quite sure how to quote just yet as I am new so please forgive me
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Snap, except for one small detail. Her's was London - Belfast. Close but wrong
Indeed! however less of a thick passenger comment and more of an unobservant CC member me thinks. Just good job it was picked up at that level.
phew!
out of curiosity I assume the Cabin Crew carried out full security checks of the aircraft once the lady had disembarked the wrong aircraft?