The CAA will not, and will never, interfere with private businesses
Ah the old school! They should, they have a responsibility for regulation that they don't take seriously enough, and they should also expose their own processes to scrutiny. All FTOs have to operate Quality Assurance programs. Ever seen the CAA's? Ever tried to complain to their Quality Manager?? The CAA is the worst of 1950s beaurocracy which has somehow been allowed to shamble into the second decade of the 21st century, probably through lack of interest on behalf of their masters. Come the revolution.......