Am I the only one 'a bit miffed' by the wording of the announcement? We have the following options available; return of service, FRI's, pay rises etc - but we've chosen the zero cost option that costs us nothing and screws you over the most..... Clearly I didn't expect them to just start handing out the cash but why dress up the bad news with 'what you could have won'.
Just another example of how in touch they are and ultimately how much they care.