So are these ATSAs who are reading books or taking breaks failing to perform their allotted duties? Is it their fault that their duties are being whittled down bit by bit until only very core tasks remain which do not take up all of their time?
Most controllers I know get bored very quickly with low traffic levels. How do you think these ATSAs feel with so little to do? They read a book to alleviate mind numbing boredom. How can they be criticised for that?
There are ATSAs now working up to 3.5 hours without a break. When did you last do that.....