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Old 23rd Jun 2011, 11:22
  #1628 (permalink)  
jpthomas72
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FRA cancellation

That's more for a travel forum, but just in case it's useful to others: My colleague has/had a September BHX-FRA, he phoned them in Exeter on 01392 268529, and they only offered full refund (i.e. no transfer onto LH/BD), which he took, as he got a LH ticket for similar price himself. Still have to try myself, could go for BHX-DUS as an alternative. Still no email from them, and same error as mentioned earlier when retrieving booking on the website, so thanks again to people here for the warning. NB I remember when WW did this (cancelled some EMA-CGN flights), they've sent an email right away, even FR sent email right-away with the option to accept a schedule change or apply for refund just by clicking a button.