Never before have I seen change so appallingly managed. Alan Joyce makes Geoff Dixon look like a babe in the woods when it comes to disenfranchising, disengaging and depressing his frontline staff.
What sort of manager (and I use the term very loosely) makes an announcement foreshadowing probable job cuts associated with further outsourcing and offshoring and then says, "Oh, but you'll have to wait another two months for any details!"?
"Oh, and then we will have to wait until Lesley Grant reports back later this year to give you the next thrilling installment in the drama that has become your working life."
Mr Joyce the people who work for you have families, mortgages and lives outside Qantas. Those people are now concerned for their capacity to provide for the people in their lives who really matter - and that's not you nor is it, at the moment, the shareholders.
All the discussion upline last night was about yesterday's announcement including a young pilot who was concerned about their ability to provide for their newborn child.
So your staff now have to wait at least two months to see whether the Sword of Damocles falls on them. You reckon this will be a significant distraction from their primary task of getting your aeroplanes safely from A to B? You bet it will.