This episode has not been a good look for Strategic. When the 777 broke down at Melbourne, were V Australia any better than this? As I remember from the threads, the Handling Agents at MEL could not find anyone at V Australia to do anything about it. And that situation was in Australia, not at an overseas port.
Overseas port - how did V Australia go when their 777 had bad luck at LAX? It took days for them to sort out the backlog of passengers.
You could even wonder about the Qantas passengers stuck in LAX when the A380s were grounded.