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Old 20th Jun 2011, 09:57
  #1623 (permalink)  
jpthomas72
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Just to report that they still haven't figured-out what to do with existing BHX-FRA bookings after the cancellation date. See error message below for a end-Aug booking, while I can access my booking for this week without problems. So should I call them and pay 25 GBP for 25 min (surely that's how long it will take to sort this out), or just not bother, organise an alternative on FR, EZY, BA or EST. Quite possibly the latter. I believe they have to offer me a full refund at some point.
Unfortunately there has been a technical issue retrieving your booking. Please check the details and try again.
If this persists please call our Internet Support Team on *0906 999 9999‬ (calls cost GBP 1.00 per minute; calls from mobiles and some networks may be higher) or International *+44 13 922 685 15‬ for help.
I've spotted their Face -book (i.e. Zuckerberg's invention) page, but can't post messages their from my account. With the school holidays, they must annoy quite a few people with this.