I got what seemed like very detailed instructions for how to "recover" a functional XP. "Do this and you'll see that then select this and....." but nothing worked out as their chap said it would. I got different messages on screen and different menus etc. I tried my best to follow steps which most closely resembled what I was told would appear but, no.
This was in response to my short message, sent once their chat failed. I had hoped for an e-mail asking me for more information than would fit into their initial little box so that I could tell them exactly what kit and XP I had, in the hope that it would help.
Once I had tried all of their suggestions I replied to their e-mail with details of what had happened and with all of the information that I thought would be useful but the mail failed because that address didn't accept replies.... That was helpful!
I will have to try to find something else. I certainly would prefer to achieve success through some sort of recovery process because then I wouldn't lose everything on my HDD and have to start again from the very beginning, which I believe would be necessary if I completely reinstalled XP. In addition I don't really want issues with WGA.
Last edited by Cameronian; 16th June 2011 at 19:23.