"ACPO Lead on Air Support has broken the silence with an article on Police Oracle"
A shame the opportunity wasn't used to break the "silence" to the 400 or so officers, staff, pilots and engineers who will be the ones trying to make this project work - who, some 8 months after the great launch have still no definite, definitive or solid information to go to work on.
Communication strategy? Nil Points.
Agree with Coco's summary - the one thing guaranteed to reduce effectiveness and increase response times is a central "Dispatch" system.