Have to agree with LAMEM They are not interested .
If you think they will even read it your just fooling yourself and wasting your time they don,t give a rats arse what the workers or the ALAEA think just ask anyone who has suggested a process to make a job easier and quicker saving time and money they will tell you they would never bother again because of the negative response and being told how friggin hard it would be to change a couple of steps on a work order you just get to the point of thinking screw it I will do it the Qantas way even if takes 10 times and costs 10 times in $ as long they don,t care why should I.