And guess what.
The flight that was shown in the JQ system MEL LST (JQ743) and LST MEL (JQ744) was non existant. The staff at LST were aware of this and had no way to get the flights removed from the systemk.
There, in a nutshell is my point.
JQ are employing nuff nuffs in Marneeelar or wherever that you cannot indeed contact in case of an event like this or indeed get sense out of in normal times.
There are not enough people on the deck to check that cancelled flights are indeed removed from the reservations system. The flight was still alive in QF Sabre direct link availability and there fore also in Amadeus. God knows how many thousands of bucks now have to be reclaimed after a wait period.
It is high time for people to realise this is a case of what you pay for is what you get. On a fine day with a serviceable areoplane all is going to be warm and fluffy.
7th birthday for Jetstar and they still haven't learned to read or write.
Ash cloud - not their fault. Misinformation and poor contact skills - their fault.
The nightmare has wings.
EWL