from the lh cabin crew_
punters tired of tired old a/c....767, tv screens in the ceiling showing 1 program, each in different colours! .....747 ife so bad that pax would be happy to see anything on the screen!
pax are also ticked off being forced to fly jetstar.... to ool, bkk from mel etc. they are now choosing to fly thai and other (virgin) PREMIUM airlines.
flat beds in j/c, we are so far behind our competitors
from cc perspective_
we have so many managers but the only way to get a meeting with them is to waylay them at the coffee shop across the road and around the corner from QCC.
give us enough meals in premium and economy so that passengers get their choice from the menu.
handing out clause 11's (official warning) like confetti for trivial offences doesn't engender engagement. neither does 'summer school' for the csm and css' that management want to be rid of seem to be working, particularly when the shiny noses are running the courses.
my rant over.
must be hundreds of other issues i've not mentioned but time for a beer