Cos they think the employees are Roolly Stoopid...otherwise wouldn't they become managers?
Have a manager that actually has experience in the field he is employed - not someone from another industry or someone fresh from a business degree...
Or even get dangerously proactive with a program for experienced staff who want to be managers, where they can get company support (even if it's just study leave and access to company resources for projects) to study management 101 and then become managers who 1. have the business degree and 2. have the experience as well! Far more long term and practical than paying for all those blow ins who don't know one end of an aircraft from the other (apologies if Qantas already has this sort of thing? I've never heard it mentioned by anyone who works there...)
I have no doubt that 35,000 people want Qantas to do well,
Many, many more than that. It's not just Qantas employees who are concerned about this stuff.