Good idea for a thread, Steve.
Open and transparent accounting
All aspects of financial reporting between the various groups need to be completely seperate, not just where it suits management. That way we can identify exactly where efficiencies can be gained and which parts are indeed profitable. You can't fix the problem if you can't identify what it is.
Stop transferring work from mainline
Why is maintenance being sent o/s when we could utilise our own engineering. Why aren't 767 pilots who are being paid to do nothing used for the freighter flying? Stop the idiotic mindset that work is given to the lowest bidder, even if that bidder is an outside company and revenue leaves the group.
Aircraft allocations
Why are the first 787s being given to JQ Asia, who have been unprofitable, to be used on unproven new routes with low yield pax, when one of the major issues with mainline is the old aircraft it uses. To me, it seems patently obvious to use older aircraft for low yield, cost driven pax and use newer aircraft for the premium pax. Apparently the board doesn't agree.
Get rid of useless infrastructure and management
What does the
PR department do apart from tell lies about the employees? Why do you need a whole department to think up the truth? How many different consulting groups do we need to advise us? What are the managers these consulting groups are advising actually doing?
Restore confidence
Staff ....
The only way management can ever expect to re-engage with the unions is to restore confidence that they are actually managing QF competently and that they are willing to act in good faith. Oh and stop lying to us, and stop lying to other people about us.
Passengers ....
Safety used to be a major strength of the brand. Because of poor management decisions we have seen a massive drop in confidence in the safety of the airline. As I've said elsewhere, our maintenance standards need to be a cut above everyone else because the media crucifies us whenever we have a tech issue, no matter how trivial.
The public ....
In recent times we have seen the Qantas brand name dragged through the mud due to the ill conceived strategies senior management have taken. The Jetconnect court case made them appear as though they were cooking the books, the Senate Inquiry made them appear evasive and misleading and the backflip over the Jetstar cadet basing made them appear as though they were avoiding Australian tax and employment laws. Qantas used to epitomise the meaning of excellence and integrity, now our management appear to the public to be a group of shady con men. How much damage have they done to Qantas?