Thank you for your reply Tudor. In the end I flew with Emirates between HKG and BKK (all the frills for a lower price) so I had no problems. Still, it's good to know for future reference. I only hope that their customers don't end up taking liberties to such an extreme level that they feel the need to clamp down. I'm always impressed by Air Asia's business model. Highly profitable low cost flying with high standards of customer service (proof that standards need not decline with price). Some of the European airlines should take note...