Management screwups cost this company more annually than the salaries of the pilots and engineers... Freight cartel fines, APA buyout costs, wrong aircraft, wrongly configured aircraft, bad choices of IFE, cost cutting on product such as catering, pissing customers off with JQ on routes they want to fly full-service, failure to chose the best joint ventures (alliance airlines) seriously destroying the network options, failure to invest in appropriate network destinations, failure to keep staff onside, failure to negotiate EBAs in good faith resulting in huge PIA costs, failure to maintain the image of a premium product, failure to maintain the icon status of the airline, failure to implement a good middle-management structure to create managers who proactively manage upwards with improvements to processes and products instead of just focusing on covering their own arses and KPIs... I'll stop now but could go on for pages.
Superb !! Don't stop now, and yes, please do go on for pages....The above mentioned post pretty much sums up a lot of QF's problems. Sadly management (I know you are reading) are too arrogant and egotistical to realise the root of the problem - You managers have rooted the airline, face the facts and wake up - you have categorically and unequivocally fukced the airline. Morons !