Errr, aren't they having a whopping big sale that is most likely creating huge demand? I know my office was a buzz with interest in 2 for 1 deals. Dare any reservation system to cope with that level of demand.... and EWL, before you bleat about your corporates wanting invoices, most of them are probably online booking their holidays, adding to the demand
Chin up, surely the sale will end shortly. Brand's not all about how long the itinerary takes to get to you
Cheers
Prado