Am I a disgrace? Donīt you mean that Ryanair and the companies you are referring to are the disgraceful ones....? Funny enough the last poster is questioning if I have ever worked in the "real world", suggesting that the world Iīm working in currently is unreal. Well, it does feel unreal sometimes, and yes I have worked in the "real world" and had such a situation arisen that I was writing about in my post that was removed, I would have had no problems getting the support from my employer. Should we be content just because there are other bad examples out there?