I wonder how many of those 'dinosaurs' are prepared to speak up for their independence?
That said the onus is upon operators - and that means the CP - taking the trouble to write the SOPs and then get them published. Then he/she has to realise that SOPs cannot be wished into service. Talking to one of the SFIs involved with the China Airlines programme 10 years ago he said it took 5 years of sim training to either straighten everyone out or move on those that would not play the game.
If you are a CP are you ready for that kind of challenge? Not only will you gain the respect of your staff but also of your customers if you take it on and do a good job. But please, no diktats. The best way to get the whole team on board is to talk to them and hear their views then make a reasoned, logical and consistent choice. Write them carefully, proof read them carefully, publish them and then back them up with your sim training. The good ones will get the message and help you but you may eventually have to move on those that feel they are 'fire-proof, irreplaceable and untouchable'.
G.
