He doesnt want to or cant answer the difficult questions. No investment in the mainline model ie IFEs that work full flat sleepers on the 400s. Why the EBAs have got to PIA stage and his refusal to meet BJ of AIPA one on one (no Oldmeadow consulting present) to try and resolve the issues). The belief of most staff and others that mainline give Jetstar a free kick financially. The wasted money in Jetstar Asia and Pacific and the money that they have lost. And lastly why so many staff are so pissed off with the destruction of the iconic brand and if he cant see that then he is really beyond help. As for Dallas i think you will find that BS likes the idea its just that they are doing it with the wrong aircraft ( another question that AJ fails to answer).