I think no sig's post just goes to prove that our "management" really do have their heads well and truly buried in the sand, and are still believing that self congratulatory orange c**p that continually spews from the orange tin hut.
Might I suggest a visit to the crew room, no sig? You might find a slightly different point of view from the guys on the line. Oh, and don't bother asking any of your fellow "managers" where it is because none of them have dared go over there either!
If there is any blood, sweat and tears to be found then its on the front line, NOT in your cosy little cafeteria in lala land.
This is not meant to be personal, no sig, but I, along with many others have just about had enough.
