Well the itinerary sent at 1030 yesterday finally staggered in at 0310 this morning and that was just the 1st.
There has been no sign of the other 2 attempts yet.
You are actually told by Manuel, Consuela or whoever the offshore reservations rep may be that the itinerary may be up to 24 hours in arriving.
That is really handy for corporate clients, invoicing etc. A booking that should be finalised within minutes can take a day and a half to get off the desk and you have no proper itinerary to send them. The screen display itinerary will not fax properly (of bloody course).
If I was really nice I could say the airline is like a Mercedes that can't turn left.
I'm not.
It is more like a second hand Hyundai that can't - period!
They have just changed the look of their website and guess what? It takes a full 20 seconds extra to log in.
Getting your booking list on the screen takes a full 90 seconds IF it doesn't time out.
All of this affects those of you good people who crew JQ and work the aeroplanes as everything they change seems to make the airline less saleable. Even the Aussie based Agent help line has been outsourced to Consuela and whatsisface and friends in Marneeelar or wherever.
Over it.
Best all
EWL