Many thanks for your comments. Some of them are most helpful.
I had already said that I thought their offer was most generous and I certainly would not have expected the quite good treatment they gave us when compared to the shoddy treatment you can expect in this country.
I was only asking because I do not know the rules and quite frankly I have always been the mug when not complaining or claiming for various things. Do you know that in 30 years of marriage I have never once claimed on my house insurance? How many people can say that??
Large Fries
Thanks for your comments and to be quite honest I tend to be in agreement with you.
WHBM
If it is of any consolation, we were there for our 30th wedding anniversary and because I lived there when I was 10 years old when my Dad served in the Royal Air Force. We spent no time on the beach; we were there to see the culture and Penang way of life and all the places I went to and played as a kid. It was a once in a lifetime trip for us and not one that I can afford to do every other week, month or even year. The flights were booked for us and I had no say in the matter of the times. When it became apparent that we were going to be stuck in KL it did not bother me in the least. Having spent 29 years in the RAF you get used to be stuck in some places far worse than KL. When the argument kicked off with the other passengers, I was the one that intervened and calmed things down. In fact I was personally thanked by the airline staff and a couple of the British passengers for doing so.
But I would like to thank you for assuming that I am like the rest of the negative, half glass empty morons that live in this country, who just moan and try to look at the bad side of everything.
Exascot
Thank you for your excellent comments. If you don’t mind I will PM you my email.