IMHO when a business changes name in such a fundamental way things keep on unravelling from then on. What was wrong with the old Airtours name? It described the company perfectly.
With such a naff new name I'm not surprised they're having problems.
While we're on the subject of corporate rebranding, what genius thought repainting BY aircraft with a pathetic squiggle on the tail was a good idea. (I know, it's the TUI Group logo, but it's still looks very silly). Another great and long-lasting icon of British aviation gone, or soon to be gone. No more proud blue Britannia tailfins decorating the airports of the Med. Or come to that, I'll never forgive the brainbox who closed down the regal looking Caledonian name and logo, replacing it with something called JMC, in shades of puke-green and mauve.
Of course, the best colours of all time were BOAC circa 1966. Looked great on VC10's....