tea or coffee
I fly most weeks as slf and I still can't get the hang of the tea or coffee question. Must be something to do with zoning out with the headphones on but I do have to ask for the question to be repeated sometimes. (sorry... at least I remove the headset when spoken to).
I did hear a cracking thick comment this week whilst on holiday, waiting to buy a top-up in the T-Mobile shop Santa Monica - customer - " I have a problem, i think my phone is broken. I was trying to dial 1-800-DENTIST and the first bit was ok but when I started pressing the letters, numbers were coming up on the screen. Can you look at it for me please? ". The sales girl was unhesitatingly polite in explaining. Priceless.