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Old 28th May 2011, 08:13
  #28 (permalink)  
LadyGrey
 
Join Date: Oct 2009
Location: Germany
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You guys are killing me!

First, Dassault has the WORST customer service and product support of any manufacturer. This is confirmed every single year by the AIN survey. If you don't believe me, Google "AIN 2010 product support survey"
Frank, no, you are ( at least ) killing me

http://www.ainonline.com/fileadmin/t...ort_Survey.pdf

Very interesting read!

Continued weakness in the business aviation market appears to
be reflected in a low response rate to the 2010 AIN Product Support
Survey. This year’s survey invited 17,284 AIN readers to participate
but only 921 completed the survey, for a return rate of 5.3 percent.
Previous participation levels were 12 percent in 2009, 10.28 for 2008
and 10 percent in 2007. According to Forecast International of Newtown,
Conn., which helped design and administer the survey with
AIN, “While this response is a valid basis for determining subscriber
opinion, the decrease in participation is discouraging and appears to
be a cumulative, strong result of the poor condition of the business
aviation community over the past few years.”
921 completed the survey, so many......

According to this "so called survey", the GLEX guys/gals here won´t be very happy, eh?

I can assure you, that the Dassault Service is Excellent!

As far as I can tell there no such aircraft among the 10 7X registered in Switzerland...
And there can't be as X is usually reserved for helicopters. I suspect that Captainprop put the Xs in not say that it was Swiss registered without revealing all detail about it.
Read BAZL, there are 10 HB-....registered 7X`s

LG
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