Many of the persons who commented have their fixed idea of reality and would only be irritated at having the facts getting in the way. They are there for the bloodsport and only too eagerly want to believe the "voice of authority", those respectable people trying to run a business.
I also saw a lot of respondents just tearing the article to pieces based on nothing more than it was clearly erroneous and mischievous.
There is a long way to go, and Andrew Denton's "Enough Rope" springs to mind.
N