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Old 26th May 2011 | 09:57
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Genghis the Engineer
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Reliability of Bose-X headsets

My organisation has about two dozen sets of Bose-X headsets that we've had for about 2 years. In use, they're light, comfortable, and we think they're wonderful.

However, the damned things keep failing - with such regularity that at any time we've probably got 4+ sent off for repair: mostly cracking of various plastic components, but also a reasonable selection of electrical failures.


Has anybody else got similar experience of this? I wonder if it might not be more widely noticed because Bose-X tend mostly to be personal rather than fleet equipment but we're not using them in a particularly severe environment so I can't imagine it's just us.

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