Just a note to those of you who read my little piece above, I hope it conveyed the fact that I love the country and the people, for all the imperfections and frustrations, and mostly experienced nothing but hospitality and kindness.
I also think Indians are some of the best people on earth to work with, and mostly when I 'phone a company and end up with an Indian in a call centre, I feel a sense of relief.
It was not meant to be in any way derogatory about India or her people, and I hope nobody took it that way. I can, when I wish, be very critical and negative and I do so without concern of being called 'racist' or anything else. In this case, there was no such intent.