Originally Posted by bearfoil
BOAC wrote some scholarly papers on this. Can we see the links?
- heck - if it's money you want to borrow, just say......................
http://www.pprune.org/safety-crm-qa-...-aviation.html will take you where I think you want - it has dropped to a lower page on the forum, but I suspect will become quite relevant again over the next few weeks.