QAN Shareholder, with respect, You don't quite get it. Closing the engine shop may or may not have been a bad decision. A Fifty percent average is pretty good for corporate decision making.
The bad decision was not to have a "plan B" or make the outsourcing reversible if technical, political or commercial issues surfaced.
QF appears to continue to fail in this manner from what I can see.
Even today, they failed to manage the risk that their pilot groups at QF and Jetstar would not take the new Jetstar contract and cadet program lying down.
So today we have Two thoroughly incensed pilot groups, further decreases in levels of trust between management and employees, which is always toxic, and a thoroughly aroused Senate, Aviation and industry Ministers, who may yet legislate to close loopholes Qantas has attempted to use, and of course one Court case, which may not go away any time soon.