PPRuNe Forums - View Single Post - EU considers scrapping airline surcharges
Old 22nd May 2011, 17:55
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ExXB
 
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Originally Posted by L'aviateur
The pricing setup by the LCC is just plain ridiculous. It's like me advertising to sell a Cheese and Ham Sandwich for 0.99 and then when you arrive at the cashier to pay being told you have to pay a foot and mouth surcharge, cheese shortage surcharge, a cash fee and a charge for having a reciept, with the total price becoming 9.99....
If the fees such as online checkin, fuel charges, taxes are mandatory, then they should be in the price, only the absolute options should be seperate.
L'aviateur - EU Regulations require airlines to include ALL non-optional charges in their advertised prices, and on their web-sites (pricing engines included). They are also required to show you a break-down of how this total is achieved. Only optional charges, such as insurance or (incorrectly, as far as I'm concerned) credit/debit card fees can be excluded.

So, you should not be seeing (in the EU +CH NO IS LI) advertising that does not include fuel surcharges, checkin charges, taxes and other fees. If you do see these you should complain to the NEB (National Enforcement Body) where the airline is based. (See the EC's website: Transport: Air - legislation in force since 2005 - European commission )

But, in accordance with the EC's dyslexic regulation the final price you see should be broken down to show these various TFCs and your fare.
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