Regarding compensation, I can not really help. But what I can do is tell you that I have to put my company suitcase into the system for an average of eight flights every week. Week in week out. Year in, year out. My bag lasts just over three years. I work just over 40 weeks per year so you can do the maths yourself. Unfortunately because of a (in my opinion) design fault, the plastic on the hinges wears out before the case fails. This means that the case will only do (OK I'll do the maths) just over 1,000 flights. What sort of case? A Samsonite, the new rounded version. The old, square version used to do another another 500 flights. I'm sure they can be obtained second-hand and when so bought, they'll be a bargain.
PM
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