13. On the same problem Qantas also once attracted passengers with its safety record but as airline safety in general has improved the ability to charge that premium is disappearing.
Without our safety record then what exactly do we have?? Those of us who actually are working frontline on aircraft are seeing an increase in outsourcing, an increase in incidents, a decline in the way our customers (and the public) perceive our product, and a subsequent decline in market share. It is happening as we speak, whilst "armchair critics" and management teams speculate. Can you please state exactly how you came to the conclusion that safety "in general" has improved???
BTW, I believe another Engine incident has occurred. If you read Ben Sandilands then you maybe aware of it.
