gobbledock, you can't say it is crap because you don't with what he says or don't like the facts without spin.
I don't agree with it all but for the most part I think he is on the money.
Why don't the unions get together and take it to the board to give the airline a proper rejuvenation. Be realistic and buy 777s for f%$ks sake. Open up new routes. Dallas is the first new port for QF in ages and look at all the hoo-ha they made about it.
Personally I think they should have used VH-OEG which has been repainted and looks fresh. But no they used OEE which looks tired old and faded. Not the best publicity when you are trying to spruik your business.
Instead of fighting every step of the way, get all unions to be unified and put forward a business case to move forward and up. Don't give the management fools reasons to say no. Do the homework for them. It seems a lot of people have done it already, they just need to change to focus from now to the future.