QAN_Shareholder,
Seemed pretty open and straight forward to me.
Are you trying to tell me that as a "shareholder" after reading Steve's letter your greatest concern is with semantics? Shonky overseas maintenance, buried reports, outsourcing debacles etc etc and you want to quibble and play word games. Well done. Of all the myriad of issues and problems at the moment, this is the important one.
Why aren't you questioning why your dividends are being spent starting more offshore airlines, when the ones we already own lose money?
Why, as a "shareholder", aren't you questioning your dividends being spent on the Qantas
PR department? They don't actually contribute anything to the day to day running of the company, and besides, if they're giving the media an open and honest account it shouldn't take a whole department of uni graduates to think up the truth.
PS. Well done Steve. Any response?