Well said Wander. I left as an OC Admin in 93 and the ethic then (mostly) was that we served to help. Sometimes it took a great deal of personal dealings to bring the rapport that some other eejit had blithely destroyed but, in the main, it worked.
Very sad indeed that things have changed. However, look under the covers and I think you'll find that most of the changes were instigated by senior GD types in MOD staff appointments where they were seeking to appease Treasury pressure in order to gain that OBE. Reap what ye shall sow.