I am appalled and perhaps even disgusted at the standards and types of questions asked on this forum. There are hundreds if not thousands of pages of material about the CX recruitment process, as it was then, as it is now, pay scales, interview styles, questions and examples. And still you ask these questions. If you can't be bothered to let your "passion" guide you to read a few posts here on pprune or other journals then how can anyone expect you to passionately let alone professionally read the FCOMs, FCTM, SOP's, etc, etc??
To all those passionate kids, most of all "slotsdown": how many of your 17 years of experience of big business and corporate entities indicates that they EVER give ANYTHING for FREE? Go and ask you teacher about the age old saying (yes! Even older than 17 years!!) "There's no such thing as a free meal."
Your naivety and misguided / misunderstood "passion" is being abused for cheap labor to line the pockets of senior management. Nothing more nothing less.
Nothing can or will ever replace hard work and discipline. Most of you want the "easy way out" as you see it: "free training". You think you consider the long term but still despite all the evidence of financial breakdowns of living costs, let alone the possible future of wife and family or housing market increases in HK - LONG term - you only see a possibility of JFO after 6 years. You don't consider the next stages of your "life" that exist outside of a single bar on your shoulder attempting to charm the pants off a FA. Least of all do you consider the effects on the profession in general. Selfish and ignorant.
You will not retire comfortably. Your responsibility to your own self worth and needs of the future (20+ years) are irresponsible at best. You are pawn being abused and ridiculed by cut throat and greedy management.
When you have the runs on the board and the experience that I and most others here arguing against the sale of your souls have, then argue from and educated standing. Not from a mere "wannabe" or more like "gottabe-at-any-cost" naive kid.
Have you seen the other threads as evidence to CX management's take on a written and signed contract? The instructors in ADL? The SO and FO by-pass case? The 25 year housing in the CoS '08 terms? Basings? Rosters: FDTL's and Cmdr's Discretion? The 49ers?
These things directly affect YOU, but like a camel with it's head in the sand you don't care. No, there's no "app for that" hence you're lost, naive and ignorant.