BA - Questions, Comments, Bouquets & Brickbats (Merged) I
Hello...
Does anyone have a good email and postal address for someone fairly senior in British Airways Customer Service or Frequent Flyer programme?
I have had a booking made 11 months ago for my honeymoon downgraded due to a commercial decision from BA, and I am getting zero satisfaction from the person who has address the complaint I entered via their website. I therefore want to send a letter to a real person with a decent level of seniority to express my disappointment with the way this has been handled.
thank you!