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Old 5th May 2011 | 05:52
  #28 (permalink)  
TightSlot
 
Joined: Feb 2000
Posts: 3,585
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From: UK
Originally Posted by Mr Optimistic
Begining to wish I hadn't raised this....
Apologies if I have intimidated you into thinking this - I hadn't intended to do so. As you correctly say, their perception is what matters since they are customers (or potentially so) and therefore the concern needs to be addressed by the airline concerned.
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