PPRuNe Forums - View Single Post - BA - Questions, Comments, Bouquets & Brickbats (Merged) I
Old 2nd May 2011, 10:23
  #18 (permalink)  
Betty girl
 
Join Date: May 2010
Location: maidenhead
Posts: 941
Likes: 0
Received 0 Likes on 0 Posts
Angel

Thanks for comming on hear with your lovely praise.

BA is very good at providing accommodation and re-booking passengers on flights when a delay is due to them.

Even when the delay is not the fault of BA, they are very good at re-booking through booked passengers and our flight connection centre staff will meet an aircraft whenever possible.

I would recommend to all passengers to book your flights as one journey and then like this example, your forward travel will be looked after by BA if a problem arises.
Betty girl is offline