Hand Solo:
Indeed I am alive and kicking. Since my last reply I have made three more journeys on Ryanair. Two were on time and the third was 40 minutes late which is still better than my last experience with your lot.
I resent the "fictitious business class" jibe. It said business class on my ticket and I was seated in Row 6 (as best as I can recall). The only thing that was "fictitious" about BA1438 was the quality of the service that I was given.