P-Dubby - interesting info there. So it turns out that EGKK DOESN'T have a higher arrival rate than BN, or ML or PH. Belief, perception and expectation play a big part in these debates. We always used to say that pilots would complain about a delay into PH that they would be pleasantly surprised at into SY.
We do though have the tools to do strategic flow, CTMS from the NOC. PH have been using it for months, and I'm certain it wasn't something new when we got it.
As for Australian ATC being archaic, look into the implementation/installation timelines of RVSM, CPDLC, ADS-C, ADS-B, Flex Tracks/UPR's and reduced lateral sep, don't think we've done too bad. I've just said something nice about ASA, so I'm going to go wash.