Friendliest airfield
More Flaps has very succinctly summarised the whole purpose of this thread and offers a very honorable way to finalise it all. It seems a pity that such sense had to originate from the other side of the globe (NZ)!
Let's hope that 1) CA's owners have read it 2) They will put a short statement to the effect that they are striving hard to improve their customer relations. 3) They wish he would apply for a job at the airfield. 4) The Tannoy is in future going to be used as sparingly as possible and solely for urgent aeronautical communications and 5) They have hidden the man in the hat's hat.
Job done.