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Old 29th Apr 2011, 19:32
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Rwy in Sight
 
Join Date: Jan 2002
Location: Europe
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Back in 1994, BA did ask for receipts (to be delivered at the airport) to give me the overnight allowance after my baggage were lost during a transit in LHR.

They might state that the comply with the law but their SOP require you to do some things that might appear unreasonable.
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